Be Our Guest: Revised and Updated Edition (Kobo eBook)

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Description


Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

Product Details
ISBN-13: 9781423140146
Publisher: Disney Editions
Publication Date: December 15th, 2011
Language: